Is Virgin Atlantic attempting to make British Airways look like a customer-focused airline? There's a queue of disgruntled England fans forming at Johannesburg airport who chippy Virgin staff are making wait for an hour to check-in for their delayed flight home.
No such problems for the alternative Virgin charter flight back to Heathrow, which just happens to be carrying the England team. Personally, I'd leave that useless shower in Departures.
Monday, 28 June 2010
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